Home » Terms of use

1. Purpose of the website
The website https://kalos.gr/ is an e-commerce page accessible via the internet. It offers perfumes, cosmetics, leather goods, accessories (indicative bags, wallets, jewelry, scarves) and clothes for retail sale to internet users or to users who navigate the Website. It is the official website of the company with the name "ARGYRO AND ELEFTHERIA KALOU OE".

The use of this page by any person for the purpose of visiting, purchasing or receiving advice (hereinafter "visitor"), is governed by these General Terms and Conditions of Use (hereinafter referred to as "GOPH").

2. Privacy Policy and Cookies
Https://kalos.gr collects personal information within the framework of this website. The terms of use of this information are described in the "Privacy Policy and Cookies" section of this Website. Visitors are informed that this automatic processing of information is subject to the provisions of the Personal Data Protection Laws, as they apply from time to time.

The personal data collected by https://kalos.gr/ are collected, processed, registered and stored discreetly, in accordance with the applicable regulations of Greece and the European union on personal data protection.

3. Intellectual Property
3.1. Web page
The website https://kalos.gr/ is the official website of the Company through which its online store operates. The copyright in the software as well as in the content of the Website belongs either to the Company or to the legal beneficiaries and is protected by the applicable copyright legislation. You do not have any license or consent to use, in any way, the trademarks appearing in the Eshop or the trademarks belonging to the Company or to third parties legal entities (producers / suppliers / manufacturers / representatives of the products sold by the company). In addition, all trademarks appearing in the Eshop are duly subject to legal protection.

The display and promotion of the content of the Eshop does not mean the transfer and / or assignment of a license and / or right to use it. You may save, print, and display available content for personal use only. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without our written permission: content displayed on the Eshop for any commercial purpose, without the written consent of the company. It is also not allowed to modify, translate, reconstruct or create derivative works using any software or accompanying documentation provided by the company or its licensors.

The trademarks / names appearing on this Website are the property of their respective legal owners and proprietors of the trademarks. Any reference to a trademark or brand appearing in our online store is used solely to describe or identify the products sold and the services offered. Such a report may in no case be construed or construed as confirmation that the specific products and services are endorsed by or affiliated with the Company in any other way than the above. You may not export and / or reuse parts of the content of the Website without our written consent. In particular, you may not use any data mining tools or similar data collection and export tools to export any content (either once or multiple times) or to reuse any essential parts of this Website without our express written consent.

4. Is it necessary to create an account in order to make a purchase?
It is not necessary to create a user account in order to make a purchase, as there is the possibility of buying as a guest (fast purchase - fastbuy).

5. Create a User Account
5.1. If you wish, you can create a User Account as follows:
Go to the home page in the user icon that appears at the top right "Login" or at the bottom left in "My Account" and then click "REGISTER". By entering your details and clicking "Register", request the creation of an account in the online store. Immediately after you will receive an e-mail from the company to your e-mail address stated by you, that you have created an account in the eshop. Alternatively you can create an account at the order submission stage as defined below. By submitting the registration application, you are invited to read and accept these Terms of Use, as well as the eshop Privacy Policy, by clicking on the corresponding statement and clicking the "I ACCEPT" button.
5.2. Your Data Management Panel: You can choose whether you want to receive reminders for forgotten products in your cart, as well as whether you want to receive newsletters. You will also have at your disposal a tool for managing your options for the processing of your personal data where you will be able to either give consent for communication or withdraw it (for example, because you have already agreed to receive communication or because we have a legal interest to contact you due to a previous transaction with our company).
5.3. Accuracy of submitted data: You are required to enter your mandatory (and / or optional, if requested and desired) registration details during your registration. If you make a purchase, you will then be asked to fill in and (save in your Account for your convenience in your next purchases if you wish) the information related to the pricing and / or delivery of the products (eg phone, delivery address, invoicing details). However, any information you provide to us, either through your Account or for the completion of your purchase via fastbuy, we guarantee that it is absolutely correct, true, accurate and up-to-date and that you disclose it to us legally.
You can modify, update or correct the personal data stored in your account at any time, by entering your account and specifically in the "LINK" Link "Management / Change of Data". You can also delete your account and your details completely by following the procedure below. You can see more about the processing of your personal data in our eshop by our company in the Privacy Policy.
5.4. Legal obligation of the eshop to inform you about the progress of your order: The Company, based on the legislation for consumer protection, must send you updates in the context of concluding and executing the distance selling contract (pre-contractual or post-contract) . It is emphasized that any information that will be made (in the context of fulfilling the obligations of the company from the sale - conventional or legal) to the email address or other contact information that you have disclosed when creating an account or when making your purchases in the Eshop, will is considered valid even if it is not delivered to you due to an error in the information provided by you and / or due to a technical or other fault in your server, and / or your phone, and / or your telecommunications provider, and / or due to a change in your details (unless you have informed the company in a timely manner). In the event that the contractual or legal obligations of the company are not fulfilled in a timely and appropriate manner due to the use of untrue, incorrect or up-to-date personal data which you declare, the Company bears no responsibility. In addition, you bear the full and exclusive responsibility for any damage or injury to the Company due to untrue, incorrect or up-to-date information stated by you.
5.5 Protection of account codes: It is also necessary to create a secret login code in your Account which you will set yourself. With this code you will have access to your Account whenever you wish. This password identifies you and you must always keep it secret and secure. You must completely refrain from assigning the password to third parties in order to prevent any unauthorized access and use and take full and exclusive responsibility for the protection of the secret password that you have created and use to log in to your account. You should also inform the company immediately if you have reason to believe that:
(i) The password may or may not have been disclosed to a third party or
ii) There is a risk that your password will be used without your permission.
You are fully and exclusively responsible for any action (act or omission) made through your account. The company disclaims any liability for damages arising from the use of the account due to unauthorized access or use of your account, unless you have previously informed the company properly at the email address Support@kalos.gr In case you forget your password, you should enter a new password from scratch, as the password you enter is encrypted and cannot be retrieved.
5.6. Deleting an Account: You can delete your account at any time freely and at will, by sending an email to the email address support@kalos.gr, requesting the deletion of your account. After deactivation of your Account, any personal data of yours is removed, while any order data that must be kept for other purposes, are kept anonymous or pseudonymous.
Please note that the company may terminate your Account in the event of a termination of the eshop or if it is found or there are suspicions or complaints about illegal use of your Account or for any other reason related to this contractual relationship and generally the company has the ability refuse to sell products to you in case of violation of these terms. For all the above cases, you will be informed via relevant email, to the e-mail address you have stated.

6. Place an order and complete the purchase
6.1. Product selection: By entering the online store, you can select the product you are interested in, by referring to the corresponding product category. By clicking on the product you are interested in, you can see a photo of the product, as well as its description and any instructions for use, as written based on the information provided by the product supplier. As the product description contains only some main features, you can in case you have any questions or need clarification for any product and more details to contact us or visit the physical store. Also, in case you are interested in a product, but it appears as unavailable, you can ask us to inform you when the product will be available again, by filling in your email.
WishList: The Company also provides a wish list tool ("Wishlist"), where you can save your favorite products to buy on your next visit, if you have an Account and select this option. Adding the product to WishList is not a commitment of the product. The product is checked for availability at the time of submission of your order and the price set at the time of submission of the order is valid and is displayed in the eshop.
6.2. Add to cart: You can add the products you select to your shopping cart by clicking on the corresponding "Buy" button. You can at any time to see details in relation to the contents of your cart (ie Products that you have selected in previous stages to buy) and to be informed about their cost as well as the shipping cost (temporary data). At the same time you have the opportunity to modify the contents of the basket by deleting part or all of its contents or changing the quantities you have selected.
6.3. Completion of product selection for ordering:
Then you move on to the next step required to complete the submission of your order. At this point you are called:
either create a user account (or sign in if you already have an account),
or complete the purchase as a guest - fastbuy (ie without creating a user account).
After filling in your details you are asked to fill in:
(a) the method of receipt, the name and address of the consignee, the telephone number of the consignee and any comments concerning the consignment. With the completion of the postal code, the cost of transport is also calculated. If you place your order while logged in to your account, this information is displayed as pre-filled. Alternatively you can add a new address.
b) billing details (if different from those of the shipment)
c) the document you wish to be issued for your purchase (receipt or invoice)
d) the method of shipment
e) method of payment (see below)
At this stage you will see a preview of the products and you will be informed about the total cost of the order (total price, shipping costs).
6.4. Completing an order and concluding a purchase contract:
i) If you wish to purchase these products, you must first read carefully and accept these Terms and Conditions and then proceed by clicking the "Complete Order" button with a payment obligation. In this way you conclude a contract for the purchase of the products you have chosen with the company. Upon completion of the purchase you will automatically receive an informative email that we have received your order.
ii) The eshop is connected to the warehouse of the company - store through automated mechanisms to verify the immediate availability of a product. However, in the event that due to a malfunction of the automated warehouse control system for product availability, a product is ultimately not available, you will be notified by email or telephone of the cancellation of the order and our withdrawal from the purchase contract and you will be refunded the price you have already paid.
iii) The company takes all necessary measures for the correct indication of the prices on the offered products. However, due to a technical error, there may be an error in the price and therefore, in this case you will be notified by email. Please, in case you consider that there is an obvious error in the price of a product, inform us about it and refrain from buying it.
6.5.Delivery for delivery to the shipping company: You will be informed of the details you gave us with a new e-mail when the product will be delivered for delivery to the courier company which will include the necessary information to monitor the delivery of the order by you. An automated message will be sent when your parcel arrives at the respective station (ELTA COURIER) in your area. The courier will contact you by phone to specify the day and time of delivery of the order. If the courier does not find you at the stated shipping address to deliver your order, they will contact you a second time the next day to reschedule the delivery date and time. If it is still not possible to deliver the shipment, your order will remain at the courier company's offices for 7 calendar days, from your first telephone notification from the courier for parcels with selected cash on delivery method and 14 calendar days for all other payment methods will then be returned to the company.

7. What applies to product prices?
7.1. The prices of the products listed in the Eshop are in euros and include value added tax (VAT). The prices listed in the eshop are valid only for products purchased exclusively from the online store and should not be confused with product prices listed in the company's physical store (where there may be a different price). The listed prices do not include the additional required shipping charges, which are added and which we inform you before completing the order. The company reserves the right at any time to change its commercial policy, in relation to delivery costs and shipping and payment methods, informing you before the conclusion of each market about what is valid each time.
7.2. The company generally reserves the right, which you accept, to freely adjust the prices of the products, to modify them and to change or withdraw the offers at any time by simply updating by posting in its eshop. Although the company takes due care to ensure that all details, descriptions and prices displayed on this Website are accurate, errors may occur. In any case, the company reserves the right to cancel the purchase, if an incorrect price is found on a product after checking the correctness of the price listed in the eshop, while you must check the prices when they show a large deviation from the above.
8. Payment methods: For the purchase of products through Eshop, the provided payment methods are:
cash on delivery (cash only) upon delivery of the product, with an additional charge of 1.50 euros regardless of geographical or other restrictions,
by credit or debit card
In case of payment of the price by credit or debit card, this can be done with the cards accepted by the Eshop (and displayed at the payment settlement point). If you choose the credit card as a method of payment, the process will be carried out and completed through a recognized banking institution that provides all the security guarantees of electronic payments. The collection and processing of payment details submitted by you, is carried out by the cooperating financial institution. The Company is also entitled to reject an order or to withdraw from the sale at any time, if it is ascertained or there is a possibility that there is any problem in relation to the card details. It goes without saying that you have the full and exclusive responsibility for the correct entry and completion of your card details in the payment system.
via bank deposit, to the company account, which will be sent to you via e-mail, after the completion of the order. It is noted that in this case, the order will be prepared for shipment, after depositing the amount due.
via paypal (where you are subject to the terms of use and privacy policy of paypal as well as its financial policy eg commission, etc.),
The company reserves the right to change the payment method and to add or modify the procedures, without notice. For any change, regarding the payment methods, you will be informed from the website, before the conclusion of the respective contract.

9. Product delivery
9.1. Courier company: The delivery of your order will be made through the courier company "ELTA COURIER / DOOR-DOOR". The Company reserves the right to change the delivery policy of its products at any time, without compensation, informing you of course before the conclusion of the respective contract and only for future contracts. It goes without saying that the Company reserves the right at any time to replace the courier company with which it cooperates.

9.2. The delivery of the Products can take place only in Greece and Cyprus. The delivery time of the products depends on the delivery address, as well as on the time point where you will place your order (provided of course that it will be confirmed).

Indicative and not restrictive:

The estimated delivery time, within the Prefecture of Corinth (where the company is headquartered) is 1-3 working days from the day the order will be placed.
The estimated delivery time in the rest of Greece is 1-3 working days from the day the order will be placed.
The estimated delivery time in Cyprus is 5-7 working days from the day the order will be placed.
It is noted that the above mentioned delivery time may be modified in exceptional cases of force majeure or unforeseen circumstances, as well as due to increased volume and safety measures (mainly due to measures to limit the dispersion of covid-19) etc.

9.3. Shipping costs and monitoring: You will be informed about the shipping costs when submitting your respective order. In case your whole basket contains products with a total value of more than 50.00 euros, the shipping is free, for deliveries within Greece, while the shipping is not free for deliveries in Cyprus. For purchases under 50.00 euros the shipping costs are 2.50 euros. Especially for shipments to Cyprus, shipping costs are set at 17.00 euros for the first 2 kilos and 2.00 euros for each kilo more. After delivery to the courier company, a "tracking number" will be sent to your email so that you can monitor the progress of the delivery by going through a hyperlink to the courier's website.

9.4. The Company is not responsible in case the employee of the courier company arrives, but, it is not possible to deliver the product due to your absence. As mentioned in clause 6.6, the employee of the courier company, as soon as he receives the order from the company, will contact you by phone, to set a day and time of delivery. If it is not possible to deliver the order, at the agreed day and time, the courier company employee will contact you by phone a second time to reschedule the delivery day and time. If it is still not possible to deliver your order, you must either call the shipping company or go to the courier company's offices to pick it up (after consultation with them). Please note that your order will remain with the shipping company for a period of seven (7) calendar days for cash on delivery payment and (14) for all other payment methods, from the first contact of the shipping company with you. The product will then be transferred back to the company's premises, your order will be canceled and you will be refunded the amount of money that may have already been paid by card, paypal or bank deposit.

9.5. Collection of products: We will deliver the products to you or to any third party who will be present at the place of delivery you have given us and who (person) has told us that he has your authorization to receive the products. If you have paid by credit or debit card, paypal, or bank deposit, your courier may ask you to provide proof of identity. In any case, you are responsible for checking the products upon delivery and informing us immediately in case of any error.

9.6. Exemption from liability in relation to delivery arrangements: The company can not guarantee the proper and timely delivery of products to you, in case of unforeseen weather conditions, cases of strikes, etc. Please note that the delivery date of the products may be changed due to force majeure or fortunate events and more generally events that escape the influence and control of the Company. You can monitor the progress of the delivery as referred to in Article 9, and we will make sure, where possible, to inform you of any delay in the delivery of your order, in particular due to incidents of force majeure or luck or other weakness.

10. Withdrawal from the contract - conditions
10.1.By law, you have the right to withdraw from this contract in case you are a consumer, ie a natural person who acts for reasons that do not fall within your commercial, business, craft or liberal professional activity, without giving any explanation with the subject to the terms of Article 11 below, declaring it to the company within 14 calendar days from the time you acquired physical possession of the goods.

It is noted that the withdrawal does not apply in the case of legal entities.

In order to exercise the right of withdrawal, you must inform the company by all reasonable means of your decision to withdraw from the contract of sale within 14 calendar days including a clear statement of withdrawal. Indicative and not restrictive:
by sending a letter by post or courier

- sending an email to the address: Info@kalos.gr

If the withdrawal statement is sent by e-mail, the company will send you a confirmation of receipt of your withdrawal. However, according to the law, you have the obligation to prove the exercise of the right of withdrawal and return of the products according to the following provisions.
10.2. Your obligations for the return of the product in the context of withdrawal:

In order for the withdrawal exercise to be legal, you must inform the company within 14 calendar days from the receipt of the product and return the product no later than 14 calendar days after the notification of the withdrawal exercise.
You must return the products to the following items:
CLOSED 30- KIATO-20200
Tax Identification Number: 999170321
TEL: 2742028580
You will be charged for the cost of returning the goods. The cost depends on the price list of each courier company you choose.
To accept a return you must have the product (cumulatively):
be in the received condition,
once the original packaging has been opened, it must be intact, free of damage and tears, and returned with the product,
to be complete
bring with you all the documents that accompanied the product (eg labels, tags, warranty form, instructions for use, etc.)
to bring all the accessories and additional benefits - benefits that accompanied its sale,
especially for cosmetics, which you recognize as products that are easily damaged and vulnerable, in addition the product packaging should not be opened or unsealed, the product should not be soiled or damaged, the product should not have exceeded the expiration date , and has not exceeded the date by which it can be used under appropriate conditions (see also Article 11 for more details)
not fall under the products excluded under Article 11 below.

10.3. Consequences of withdrawal

a) If you withdraw legally, the company will refund the amount paid by you, without undue delay. However, the company may delay the refund if it does not return the products or proof of return. In the event that the order concerned more products and only part of them are returned or only part meets the conditions of Articles 10 and 11, it goes without saying that the money to be returned will be proportionate to the part of the products that was duly returned. It goes without saying that the money that will be returned to you includes the shipping and cash on delivery costs that you paid when you made your purchase. However, you will incur the cost of returning the products. The cost depends on the price list of each courier company you choose.
b) The company will refund the price paid by you, either by returning the amount to your credit card or paypal account if you have paid through this medium, or by depositing the money in a bank account that you will indicate to us, if you have paid by cash on delivery or by bank deposit. To do this, you must fill in the withdrawal form the IBAN number of the bank account to which you want the return to be deposited. You must provide correct information to the company, which in any case is released from the obligation, if it pays to the number you stated.

11. Are there products for which I can not exercise the right of withdrawal?
You do not have the right to withdraw from ordering products, for items that for health or safety reasons can not be returned. Below is a list of products for which returns are not accepted:
Eyeliners, Mascara
Eyebrow mascara
Varnishes (and Varnish Bases, TopCoats Nails, Nail Treatments)
Hand files
Nail clippers
Nail Scissors
Trimming scissors
Eye Pencils
Lip Pencils
Eyebrow pencils
Root Dye Products
Shaving Set / Tools - epilators
Oral hygiene products
It is noted that in the above products, the return is not accepted, if the safety tape (s) or special protection gel of the product has been removed, or the packaging has been torn or damaged, according to the details mentioned in condition 10.2. However, if the above products do not have a safety tape / s, or a special protection gel, these products will not be returned anyway, as it is not possible for the company to verify any use of the product.

12. Where can I go if I have a question about a purchase or product I bought?
You can contact the customer service center maintained by the Company at 27420-28580, Monday - Saturday (09:00 14:00).

13. What is the company's responsibility from the sale and what happens if I buy products with real defects or lack of agreed properties?
13.1. The company is responsible for fulfilling the sale as mentioned in the Civil Code, as well as the specifics specified in this contract and in the law on distance contracts and consumer protection. It is not responsible for direct, indirect, special, incidental, consequential losses of the buyer or for his lost profit, nor for damage to the reputation, customer or reputation of the buyer, or for the cost of providing substitute products and services, which arise from or related to the purchase agreements drawn up in this eshop or from the use, inability to use or operate or failures of this Website. Also, it is not responsible in case you are entitled to the return of part or all of the price for any delay of the cooperating payment service providers for the execution of the relevant order that the company has given in time. The company does not guarantee that the pages, services, options, contents, prices, descriptions and availability of the products will be provided without interruption and without errors.
13.2. The company demonstrates due diligence so that the photos of the products displayed in the Eshop as well as any videos posted in the Eshop reflect as much as possible the real condition of the products. In any case, you accept that the products displayed in the photos and videos may deviate from the actual condition, shape, size, color and overall image of the products sold by Eshop. The company is not responsible in case of deviation of the photographic representation of the product or its representation in video from its real image. The company does not guarantee the accuracy or reliability of any information or content about any products, software or advertisements contained in the Eshop.
13.3.The Company makes every reasonable effort in order to deliver to you the product you ordered which will have the agreed properties and without real defects in accordance with article 534 of the Civil Code. However, in the rare case that you receive a product with defects or if any other problem arises, you should immediately contact the company as follows, ie by email at Info@kalos.gr or by phone at 2742028580, in order to consult on this issue. and exercise your rights. In any case, it is pointed out that the description of the ingredients of the products and in general the information contained in the indications on the products, as well as their production and expiration dates are made by the suppliers themselves, whose details are written on the product and that the Company does not owe nor is it in a position to check or be responsible for the truth or accuracy of these.
13.4. In any case, you have the rights provided in article 5 of law 2251/94 for consumer protection and in articles 534 et seq. Of the Civil Code. If it is indeed a defective product or a product that lacks the agreed properties and if you inform us within the period provided by the warranty or the CA, then in this case we will agree on how this can be corrected or replaced with another, unless such an action is impossible or requires disproportionate costs. In any case of our liability for a real defect or lack of agreed quality, you, in addition to the above right, have the right to request a reduction of the price or to withdraw from the contract unless it is a minor defect.

14. What guarantees are given for the products?
The guarantees are provided by the manufacturers themselves or the representatives (importers) of the products at their own risk. It is emphasized that apart from the guarantees provided by the manufacturers or the agents (importers), the Company does not provide its own guarantee or extension thereof. For the validity period of the warranty under the conditions provided by each manufacturer, you must also provide the receipt or the invoice with the special seal of the company at the time of sale of the product, otherwise it is not possible to provide the warranty. The company is not responsible for the compliance of manufacturers and importers with their obligations under the law in relation to warranties. Please note that the warranty period is proven exclusively from the date of proof of purchase of the product, while in case of loss it is not possible to invoke the warranty.

15. What is the responsibility of the company other than the sale?
15.1. The company and its partners make every effort, within the framework of the technological control that they carry out at regular intervals, so that the services, the content and the transactions are carried out smoothly and without interruption and the high level of security is maintained. It is not responsible, however, in the event that for any reason, including the case of negligence, the operation of the Eshop is interrupted or it becomes difficult and / or impossible to access it or, despite the security measures, "viruses" or other malicious software are detected. and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the Eshop, making it difficult to use or causing problems in its proper operation or stealing information about users' personal data. It is also not responsible in case of interruption of access to the Eshop for reasons beyond our competence, as well as for reasons due to technical or other weakness of the network, accidental events or reasons of force majeure.
15.2. The Company is not responsible for any loss or damage that may result from an attack involving denial of service, viruses or other technologically harmful material, which may contaminate your hardware, software, data or other proprietary material as a result of its use. of this Website or the download of any material posted on this or any Website linked to it.
15.3. The entire content of the Website is provided "as is" without any conditions or other guarantees for its accuracy or for the suitability for the use or for the purpose of the products to be available. Consequently, access to the Website is the sole responsibility of the visitor. In addition to what is explicitly mentioned in these terms, to the maximum extent permitted by law, the company does not bear any obligations and guarantees which it has not explicitly undertaken itself.
15.4. For any other loss resulting from the use or navigation in the Eshop, the company disclaims any liability for damages, potential and indirect losses or lost profits, which include unrealized gains, loss of data, cessation of activity, damage to reputation or the reputation or for the cost of purchasing substitute products or any other damage, regardless of nature, that could arise from the use of the Websites and / or its Applications or their content or from the inability to use the Websites / Applications, the inability to participate in the event of a tender or offer and / or the inability to purchase or submit any item or product related to the Websites and its Applications regardless of whether such losses could have been foreseen or arise under the contract, the products appearing in the Eshop, by tort or negligence, in accordance with applicable law or other way. In any case, however, and if any damage is due to a proven fault of the company, the latter is only liable to cover any positive damage of the injured party that is proven to be directly related to the damaging event and its culpable act or omission. In case of negligence any damage is limited to the amount of the value of the product sold.

16. Website Access Permissions - Restrictions on access to and use of the Website / eshop
16.1. You are granted a non-exclusive license to access and use the Eshop for the purposes specifically set out in these Terms and Conditions. This license does not imply in any case a license to receive or modify the Eshop or any part thereof, which is permitted only with the written permission of the Company. The license granted to you does not allow any resale or commercial use, reproduction, copying, copying, transmission, announcement, release, modification or assignment of the Eshop or its content, any collection and use of any catalogs , product descriptions or photographs, any derivative use of the Eshop or its content, any download or copying of account information for the benefit of another merchant, or any use of data mining tools, or data collection and extraction tools. It is prohibited to use or otherwise exploit Eshop and its content for professional or commercial purposes. In addition, all trademarks appearing in the Eshop are duly subject to legal protection.
16.2. It is forbidden to interfere with the operation of the website and the online store and to replace or modify its content (images, photos, texts, etc.). It is forbidden to commit or facilitate criminal acts in any way, the transmission of viruses of any type, as well as any action in general that may lead to an unacceptable or extensive burden on the operation of the website and the online store. You must comply with the privacy policy and refrain from any use of the website in an illegal, offensive, obscene or obscene manner.
16.3. In addition, you should not corrupt data, cause other users to resent, infringe on the property rights of third parties, send unsolicited advertising or promotional material, commonly known as 'spam', or attempt to influence any performance or functionality. features of the Website or features that you have accessed through the Website. Violation of this provision constitutes a criminal offense under Greek law. We know that the Company will notify any such violation that may come to its notice to the competent authorities. In addition, she will notify the Authorities of any information that will be requested in accordance with the requirements of the law.
16.4 The use of the website is made by you with your full and exclusive responsibility. The connection to the Eshop is made under these Terms and Conditions through your own means and through your selected companies and providers.
16.5. In any case, the user of the website is solely responsible for any damage that may be caused to the Company by improper or improper use of the website itself or the products and services available through it. You agree to indemnify, defend and exempt the Company from any third party claims, liability, damages and / or costs (including, but not limited to, legal fees) arising out of or on the use of the Website by you or by the breach part of your Terms and Conditions. In any case, you must immediately inform the company at the email address Info@kalos.gr, if it comes to your notice or you have reasonable suspicions or indications that you have done or have done (even through your negligence) any illegal or unconventional use of it Website in order for the company to be able to take the necessary measures to limit any damage.
16.6. The connection to our Website is allowed only if you act in a fair and lawful manner, and refrain from any action that causes damage to the Company, or its improper use. The company reserves the right to withdraw the connection license unjustifiably, without compensation and without prior notice to the customer.

17. Ability to interact with social media or other publicly available pages.

The Website provides the option to interact with social media (Facebook, Instagram, etc.). These may allow access to and / or connection to your social media accounts. The company does not control the services of social networks and your profiles on them. Therefore the company can not set rules for how you use your personal information in these services or change your privacy settings in these services. Before using any such feature available on our Website, we recommend that you read all policies and information about the respective social media services in order to be better informed about their privacy policies. The company is not responsible for any actions or omissions of any social networking service provider or for your use of the features contained in their platform. For any issue that arises due to or on the occasion of the use of social media, the user should contact them directly and not the company.

18. Transaction security
The company takes all necessary measures to ensure personal data and confidentiality of transactions.
The online store uses the SSL (Secure Sockets Layer) security protocol for transactions, which is the most secure platform for online trading.
SSL encrypts all personal information, credit card number, name and address, so that they can not be read or changed when transferred over the Internet. SSL (Secure Sockets Layer) protocol is the global standard for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers).
All information sent with the SSL protocol is protected by a special operating system that automatically detects whether the data has changed during the transfer.

19. Applicable law and jurisdiction

19.1. These terms are governed by and construed in accordance with the laws of Greece. Responsible for resolving any dispute at present regarding the existence, interpretation, execution or breach of the contract of sale between the company "ARGYRO AND ELEFTHERIA KALOU OE" and the buyer are appointed exclusively by the Courts of Corinth in accordance with Greek law.
19.2.According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution is now provided through the Alternative DisputeResolution process throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
It is pointed out that a necessary condition for the consumer to address the Alternative Dispute Resolution process is to have previously notified his problem to us at the email address Info@kalos.gr or by phone 27420-28580, to find a solution. The ADR procedure is, by law, non-binding on the parties who may withdraw from it at any time. The consumer can contact the above ADR body in order to guide him throughout the process of submitting and processing his complaint.

20. All terms herein are essential. In the event that any term of this or its application under any circumstances, is declared invalid or inapplicable by a competent court or authority, the remaining terms, as well as the above term as it applies in other cases, remain in force in any case.
21. The company reserves the right to modify, including these terms, prices and product descriptions, or to temporarily or permanently discontinue all or part of this without notice to users.
22. Any delay in the exercise by the parties, part or all of the rights deriving from these terms (except in cases where specific deadlines are set, eg withdrawal) does not lead to a weakening or waiver of this right which can be exercised at any time in at a later stage and at the reasonable discretion of the beneficiary.
The headings contained in these Terms and Conditions are for reference purposes only and will not affect their meaning or interpretation.