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Without limitation of the Withdrawal provisions of Article 9, the cancellation of the order can be done in the following cases: Before the order is completed, during the electronic ordering process you can "back" and remove the quantities of products from the your cart by clicking on the "Empty Cart" button. If the online order has been completed but the product has not been shipped yet you can call 27420-28580 and one of our representatives will undertake the cancellation of your order. Upon receipt of the product, if you wish to return your order or part of it and re-place an order or request your money back, you must inform us at info@kalo.gr or tel: 2742028580 within 14 calendar days days from the day you received your order and return the product no later than 14 calendar days for Greece from the notification for the withdrawal exercise.

We must refund your money within 14 days of receiving the cancellation request. However, your refund may be delayed if we have not received the products or proof of return.
The money that will be returned to you includes the shipping costs paid by you. You will be charged exclusively with the return costs.

Pack the product with the packaging that was sent to you, to avoid damage during transport.
The products should be returned to their original condition and you must ensure that the products have not been altered, modified or used; and
bring with them all the documents, and all the accessories and additional benefits - that accompanied the sale that accompanied the products.

Send your package to the address of our E-shop
Kalos Beauty Center.
Shipping address: CLOSED 30- KIATO-20200
You will be charged the cost of returning the goods. The cost depends on the price list of each courier company you choose.

Are there any products for which you can not exercise the right of withdrawal for health or safety reasons?
Below is the list of products that do not accept returns
Eyeliners, Mascara
Eyebrow mascara
Varnishes (and Varnish Bases, TopCoats Nails, Nail Treatments)
Hand files
Nail clippers
Nail Scissors
Trimming scissors
Eye Pencils
Lip Pencils
Eyebrow pencils
Root Dye Products
Shaving Tool Set - epilators
Oral hygiene products

Refunds are made after your package reaches us and a check is made on the status of the products where your money is returned in the way the payment was made except for the cash on delivery we return your money to a bank account indicated to us.